CONSUMER COMPLAINT PROCESS
The First Texas Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the First Texas Bank should contact the Texas Department of Banking.
Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:
| In Person or U.S. Mail: | Texas Department of Banking 2601 North Lamar Blvd., Suite 300 Austin, Texas 78705-4294 |
| Telephone Number: | 1-877-276-5554 (toll free) |
| Fax Number: | (512) 475-1313 |
| E-mail Address: | consumer.complaints@dob.texas.gov |
| Website: | www.dob.texas.gov |
NOTIFICACIÓN DE DENUNCIA DE CONSUMIDORES
El First Texas Bank es alquilado bajo las leyes del Estado de Texas y por las leyes estatales está sujeta a supervisión reglamentaria por el Texas Department of Banking. Cualquier consumidor que desee presentar una queja contra el First Texas Bank debe comunicarse con el Texas Department of Banking.
Los consumidores/clientes pueden presentar quejas con el Texas Department of Banking por ponerse en contacto con el Departamento a través de uno de los medios que se indica a continuación:
| Personalmente o por correo de los EE.UU.: | Texas Department of Banking 2601 North Lamar Blvd., Suite 300 Austin, Texas 78705-4294 |
| Número telefónico: | 1-877-276-5554 (sin cobro) |
| Número de fax: | (512) 475-1313 |
| Correo electrónico: | consumer.complaints@dob.texas.gov |
| Sitio Web: | www.dob.texas.gov |
