For
more than
120 years,
First Texas
Bank, Lampasas,
Texas,
has recognized
and respected
our customer’s
right to
privacy.
In the
course
of our
business,
we have
access
to confidential
information
concerning
the financial
affairs
of existing
and prospective
customers.
We are
committed
to maintaining
the confidentiality
of that
information,
which is
consistent
with our
company’s
core values
of integrity,
caring
and excellence.
As we meet
highest
legal and
ethical
standards
in the
conduct
of our
business.
First Texas
Bank observes
both the
letter
and the
spirit
of the
law surrounding
customer
privacy
issues.
Maintaining
the confidentiality
of the
information
you entrust
with us
is a responsibility
we take
seriously.
We collect,
maintain,
use and
share information
about you
only where
we reasonably
believe
that it
will help
administer
our business
or provide
products,
services
and other
opportunities
to you.
This
Statement
Pertains
To Individual
Customers
Of The
First Texas
Bancorp,
Inc. Family
Of Companies.
Our
privacy
statement
is specifically
designed
for the
protection
of consumers
or individuals
obtaining
a financial
product
or service
from us
for primarily
personal,
family
or household
purposes.
This privacy
statement
covers
First Texas
Bancorp,
Inc. and
its following
subsidiaries:
First Texas
Bank, Belton,
Texas;
First Texas
Bank, Georgetown,
Texas;
First Texas
Bank, Killeen/Copperas
Cove, Texas;
First Texas
Bank, Lampasas,
Texas; First
Texas Bank,
Round Rock,
Texas;
and First Texas
Data, Inc., Georgetown, Texas
Types
Of Personal
Information
We
collect
various
types of
information
about you
during
the normal
course
of offering
and providing
financial
products
and services.
Examples
of such
information
are:
Use
Of Personal
Information
We
use your
personal
information
to verify
your identity,
provide
you with
quality
customer
service
and evaluate
your request
for products
and/or
services.
We also
use your
personal
information
to contact
you about
offers
we believe
will be
of value
to you.
Sharing
Of Personal
Information
With Other
First Texas
Bancorp,
Inc. Companies
We
may share
information
about you,
as a current
or former
customer,
within
our family
of companies
in order
to provide
you with
better
service
and information
about financial
products
that may
interest
you. For
example,
we may
share transaction
and account
experience
information
about you
within
our family
of companies.
However,
we do not
share personal
information
obtained
from applications
or credit
reports
with another
company
unless
it is helping
us respond
to your
request
or service
your existing
relationship
with us,
such as
helping
us evaluate
your application
or review
your existing
account.
Sharing
Of Personal
Information
With Third
Parties
Individuals
or companies
outside
of the
First Texas
Bancorp.
Inc. Family
of companies
are considered
third parties.
Financial
institutions
are permitted
(and sometimes
even required)
to share
customer
information
with third
parties
for certain
purposes,
such as
servicing
customer
relationships,
fraud and
risk management,
and responding
to transaction
requests.
We may
share personal
information
with a
third party
company
in order
to offer
or support
a product
or service
that we
provide
to you.
For example,
we share
information
with the
third party
processor
that processes
your ATM
transactions
for us.
We also
share personal
information
as legally
required.
We may
share personal
information
with law
enforcement
agencies
or other
third parties
to prevent
or investigate
suspected
fraudulent
activities.
We also
provide
personal
information
regarding
our customers’
accounts
to credit
bureaus
for credit
reporting
purposes.
If you
believe
we have
provided
inaccurate
information
to a credit
bureau,
please
contact
us in writing
with your
account
number
and other
pertinent
information
at: Customer
Service,
First Texas
Bank, P.O.
Box 671,
Lampasas,
Texas 76550.
Sharing
Of Personal
Information
With Marketing
Companies
We
do not
sell customer
or former
customer
information
lists or
personal
information
to list
brokers,
marketing
firms or
to other
third parties.
How
We Keep
Information
Private
We
have internal
policies
and procedures
designed
to keep
customer
information
safe. These
include:
Medical
and Health
Information
We
do not
share any
medical
or health
information
among our
family
of companies
or with
third parties,
except
to process
transactions
or to provide
services
you have
requested
or initiated.
Reporting
Incorrect
Information
If
you believe
any information
we have
about you
or your
relationship
with us
is incorrect,
please
notify
us at once.
We will
take prompt
action
in making
the appropriate
corrections.
You may
contact
us in person
or by phone
at : Questions
Regarding
Privacy
If
you have
additional
questions
about privacy,
please
contact
us in writing
at the
following
address:
First Texas
Bank, P.O.
Box 671,
Lampasas,
Texas 76550.
Consumer
Complaint
Information
Customer
Privacy
Statement
First Texas
Bank at
(512) 556-3691, by
e-mail
at ftbl@firsttexasbank.com,
or by mail
at the
following
address: Customer
Service,
First Texas
Bank, P.O.
Box 671,
Lampasas,
Texas 76550.
FIRST TEXAS BANK is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the TEXAS DEPARTMENT OF BANKING. Any consumer wishing to file a complaint against FIRST TEXAS BANK should contact the TEXAS DEPARTMENT OF BANKING through one of the means indicated below:
Consumers may file complaints with the Texas Department of Banking by contacting the department through one of the means below:
In
Person
or U.S.
Mail:
2601 North
Lamar Boulevard,
Suite 300
Austin,
Texas 78705-4294
Telephone No.:
877-276-5554
Fax No.:
512-475-1313
E-mail:
consumer.complaints@banking.state.tx.us
Website:
www.banking.state.tx.us
Aviso de Qeuja dell Cliente
El First Texas Bank esta constituido bajo las leyes del estado de Texas y
segun las leyes estatales esta sujeto a superviosion legal por parte del Texas
Deparment of Banking. Cualquier cliente que desee presentar una queja contra el
First Texas Bank, debe contactar al Texas Department of Banking.
Los clientes pueden presentar quejas ante el Texas Department of Banking
contactando al departamento a traves de los medios que se indican a continuacion:
Personalmente o por correo de los EE.UU:
2601 N. Lamar Boulevard
Austin, Texas 78705
Numero Telefonico: 1-877-276-5554 (Linea Gratuita)
Numero de Fax: 1-512-475-1313
Correo Electronio:
consumer.complaints@banking.state.tx.us
Sitio Web: www.banking.state.tx.us
Travelers Cheques Complaints
The FIRST TEXAS BANK
also engages in the business of selling checks as an agent for a company
licensed under the law of the state of Texas and subject to regulatory oversight
by the TEXAS DEPARTMENT OF BANKING.
If you have any
complaints regarding the company's money transmission or currency exchange
activity, you should first contact;
American Express Company
Travelers Cheque Worldwide Operating Center
4315 S 2700 West
Salt Lake City, Utah 84184-0407 USA
1-800-221-7282 1-801-945-2711Fax
If you still have an unresolved complaint after contacting American Express
Company, then you should contact the Texas Department of Banking.
Aviso de Queja de Travelers Cheques
El First Texas Bank
tambien se dedica al negocio de venta de cheques como agente de una compania
autorizada por el estado de Texas y sujeta a vigilancia legal por parte del
Texas Department of Banking.
Si usted tiene una queja sobre la ventas de cheques, por favor pongase en
contacto con:
American Express Company
Travelers Cheque Worldwide Operating Center
4315 S 2700 West
Salt Lake City, Utah 84184-0407 USA
1-800-221-7282 1-801-945-2711 Fax
Si todavia no se resuelve su queja, por favor dirijas a: Texas Depratment of
Banking.
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