FIRST TEXAS BANK is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the TEXAS DEPARTMENT OF BANKING. Any consumer wishing to file a complaint against FIRST TEXAS BANK should contact the TEXAS DEPARTMENT OF BANKING through one of the means indicated below:

Consumers may file complaints with the Texas Department of Banking by contacting the department through one of the means below:

In Person or U.S. Mail:
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone No.: 877-276-5554
Fax No.: 512-475-1313
E-mail: consumer.complaints@banking.state.tx.us
Website: www.banking.state.tx.us

Aviso de Qeuja dell Cliente

El First Texas Bank esta constituido bajo las leyes del estado de Texas y segun las leyes estatales esta sujeto a superviosion legal por parte del Texas Deparment of Banking. Cualquier cliente que desee presentar una queja contra el First Texas Bank, debe contactar al Texas Department of Banking.
Los clientes pueden presentar quejas ante el Texas Department of Banking contactando al departamento a traves de los medios que se indican a continuacion:
Personalmente o por correo de los EE.UU:
2601 N. Lamar Boulevard
Austin, Texas 78705
Numero Telefonico: 1-877-276-5554 (Linea Gratuita)
Numero de Fax: 1-512-475-1313
Correo Electronio: consumer.complaints@banking.state.tx.us
Sitio Web: www.banking.state.tx.us

Travelers Cheques Complaints

The FIRST TEXAS BANK also engages in the business of selling checks as an agent for a company licensed under the law of the state of Texas and subject to regulatory oversight by the TEXAS DEPARTMENT OF BANKING.
If you have any complaints regarding the company's money transmission or currency exchange activity, you should first contact;
American Express Company
Travelers Cheque Worldwide Operating Center
4315 S 2700 West
Salt Lake City, Utah  84184-0407 USA
1-800-221-7282  1-801-945-2711Fax
If you still have an unresolved complaint after contacting American Express Company, then you should contact the Texas Department of Banking.

Aviso de Queja de Travelers Cheques

El First Texas Bank tambien se dedica al negocio de venta de cheques como agente de una compania autorizada por el estado de Texas y sujeta a vigilancia legal por parte del Texas Department of Banking.
Si usted tiene una queja sobre la ventas de cheques, por favor pongase en contacto con:
American Express Company
Travelers Cheque Worldwide Operating Center
4315 S 2700 West
Salt Lake City, Utah 84184-0407 USA
1-800-221-7282  1-801-945-2711 Fax
Si todavia no se resuelve su queja, por favor dirijas a: Texas Depratment of Banking.